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Shipping & Delivery

***WE SHIP TO UK MAINLAND DESTINATIONS ONLY (THIS EXCLUDES NORTHERN IRELAND, SCOTTISH HIGHLANDS, SCOTTISH BORDERS, SCOTTISH ISLES / OFFSHORE, ISLE OF MAN, ISLE OF WIGHT, ISLES OF SCILLY & THE CHANNEL ISLANDS) [SEE BELOW FOR A LIST OF PLACES WHICH WE CANNOT SHIP TO]***

 

WE DO NOT SHIP TO THE FOLLOWING DESTINATIONS:

Northern Ireland (All BT postcodes)

Scottish Highlands (AB30, AB33 – AB38, AB41 – AB56, FK17 – FK21, IV1 – IV63, PA20 – PA80, PH15 – PH27, PH30 – PH45, PH49, PH50, KW1 – KW18)

Scottish Offshore (HS1 – HS9, KA27, KA28, ZE1 – ZE3)

Scottish Borders (All TD and DG postcodes)

Isle of Man (All IM postcodes)

Isle of Wight (PO30 to PO41)

Isles of Scilly (TR21 to TR25)

Channel Islands incl. Jersey, Guernsey, Alderney, Sark & Herm (All JE and GY postcodes)

 

 

*ALL OF OUR PRICES ARE INCLUSIVE OF VAT*

***FREE SHIPPING ON ORDERS OVER £35***

STANDARD SHIPPING COST: £6.95 (ON ALL ORDERS UNDER £35) 

IF YOUR ORDER IS PLACED BEFORE 12PM ON A WORKING DAY (MONDAY-FRIDAY ONLY, EXCLUDING BANK HOLIDAYS), WE AIM TO DISPATCH IT THAT SAME DAY (WITH EXCEPTIONS, SEE BELOW)*

ORDERS MADE AFTER 12PM ON A WORKING DAY (MONDAY-FRIDAY ONLY, EXCLUDING BANK HOLIDAYS) MAY STILL BE DISPATCHED THE SAME DAY, BUT IF THEY ARE NOT, THEY WILL AIM TO BE DISPATCHED THE FOLLOWING WORKING DAY (MONDAY-FRIDAY ONLY, EXCLUDING BANK HOLIDAYS) (WITH EXCEPTIONS, SEE BELOW)*

ANY ORDER PLACED ON A SATURDAY OR SUNDAY WILL AIM TO BE DISPATCHED ON THE NEXT WORKING DAY (MONDAY-FRIDAY ONLY, EXCLUDING BANK HOLIDAYS) (WITH EXCEPTIONS, SEE BELOW)*

DELIVERY TIME IS APPROXIMATELY 1-3 WORKING DAYS (MONDAY-FRIDAY ONLY, EXCLUDING BANK HOLIDAYS)HOWEVER MAY TAKE LONGER (WITH EXCEPTIONS, SEE BELOW)*

***PLEASE NOTE: ALTHOUGH WE AIM TO DISPATCH AND DELIVER ORDERS AS SOON AS POSSIBLE, THESE ARE GUIDELINES ONLY AND NOT GUARANTEED. ALL DELIVERY TIMES ARE DEPENDENT ON STOCK LEVELS, FOAMBOARD SIZE, OVERALL ORDER VOLUME AND COURIER AVAILABILITY***

 

***DELIVERY FOR FOAMBOARDS SIZED 40" X 60" AND 48" x 96" (4ft x 8ft) CAN TAKE 3-5 WORKING DAYS (MONDAY-FRIDAY ONLY, EXCLUDING BANK HOLIDAYS) [PLEASE NOTE: THESE FOAMBOARDS ARE NON REFUNDABLE AND NON RETURNABLE]***

***IF FOR ANY REASON YOU FAIL TO TAKE A DELIVERY OR REFUSE A DELIVERY, THE REDELIVERY WILL INCUR EXTRA CHARGES INCLUDING A STORAGE CHARGE***

***IF ANY PRODUCT IS RETURNED TO US BY OUR COURIERS (EITHER DUE TO REFUSAL OR FAILURE TO TAKE A DELIVERY OR WRONG ADDRESS PROVIDED etc. AND YOU REQUIRE IT TO BE RESENT, WE WILL ONLY ARRANGE A REDELIVERY IF WE RECEIVE THE PRODUCT(S) BACK COMPLETELY UNUSED AND UNDAMAGED. YOU WILL NEED TO PAY FOR THE REDELIVERY COST.  IF THERE IS ANY DAMAGE TO THE PRODUCT(S) (EITHER DURING TRANSIT WHEN BEING RETURNED TO US OR OTHERWISE) WE CANNOT RESEND THE PRODUCT(S) OR PROVIDE ANY REFUNDS***

***IF YOU PROVIDE AN INCORRECT DELIVERY ADDRESS OR REQUEST YOUR DELIVERY TO BE SENT TO AN ALTERNATE ADDRESS ONCE IT HAS ALREADY BEEN DISPATCHED, WE ARE NOT LIABLE FOR ANY DAMAGES, LOSSES OR THEFTS OF THE PRODUCT(S) AND WE CANNOT PROVIDE ANY REFUNDS IN THESE INSTANCES***

***PLEASE NOTE: IF YOU PROVIDE ANY INSTRUCTIONS FOR YOUR DELIVERY TO BE LEFT UNSUPERVISED (i.e. PORCH, GREENHOUSE, BEHIND BINS, SHED e.t.c.) WE ARE NOT LIABLE FOR ANY DAMAGES, LOSSES OR THEFTS OF THE PRODUCT(S) AND WE CANNOT PROVIDE ANY REFUNDS IN THESE INSTANCES***

 



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