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Returns Policy

Terms and Conditions

 

Returns

  • Any return request should be emailed to us within 7 working days of the order date, after that we will not be liable for any returns or damages.
  • Foamboard Sizes 40"x60" and 48"x96"(4ft x 8ft) are non-refundable and cannot be returned. The delivery will only be attempted once and may incur extra charge for redelivery attempts.
  • We can only entertain any refund requests if we receive the product(s) back in the same state as it was dispatched. If there is any damage to the product(s) (either during transit when being returned to us or otherwise) we cannot rearrange the delivery or provide any refunds.
  • Any returns for orders made due to an error will incur a charge of standard shipping fee regardless the order value even if the order was delivered free in the Free delivery offer.
  • There will be a 20% admin fee for orders returned or cancelled due to change of mind or wrong delivery address after the order was dispatched.


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